Role Overview and Purpose

The Cash Application Manager will be responsible for leading a group of outsourced employees whose primary purpose is accurate and timely application of customer payments as well as month end closing activities. Pearson has approximately 100,000 customers and averages $400M+ in Accounts Receivable.

Key Deliverables

• Leading an external team of cash appliers

• Delivering sustained results that improve the timeliness and accuracy of customer payments

• Building and implementing plans for delivery excellence and continuous improvement, including automation

• Fostering a speak up culture of thought leadership and innovation within O2C based on Pearson values of Brave, Imaginative, decent and accountable

• Driving operational change with stakeholders and the global process owner team

• Being a model of collaboration and partnership globally across a diverse and heavily matrixed stakeholders

• Promote a culture of transparency and accountability amongst the teams to ensure smooth delivery of goals and commitment, as aligned with the Pearson’s and Business Unit’s goals and objectives.

Skills/ Experience

• Successfully stabilizing and substantially improving the quality of Accounts Receivables.

• Building effective working relationships with Pearson stakeholders and leading for results with our business outsourcing partner.

• At least 6 years’ experience in Finance, preferably directly in the Order-to-Cash function and specifically managing the cash application process

• Experience with Oracle ERP

• Excellent written, oral and presentation skills with a strong ability to communicate and present information to all levels of management

• Understand the principles of change management and demonstrated ability to champion and drive change

• Experience in identifying, evaluating and managing risk and collaborating to drive issue resolution in partnership with internal and external stakeholders

• High degree of integrity with demonstrated professionalism

• Ability to identify key drivers for change and process improvements

• Deliver performance goals against agreed upon metrics

Personal Style and Behaviour:

• Problem Solving

• Learning on the Fly

• Interpersonal Savvy

• Listening

• Respect for Our values: Brave, Imaginative and Decent

• Organized

• Proactive

• Resilient enabler of change

• Adaptive

• Collaborative with peers and colleagues to drive involvement and engagement

• Comfortable operating in a changing and ambiguous environment

• International and cultural sensitivity and awareness

• Inclusive and positive in a broad scope team

Pearson Profile Attributes that we will be assessing for, across our programme:

• Courageous

• Ethical

• Determined

• Customer-Focused

• Transformational

• Inspirational

• Relationship Builder

• Make it happen

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: FINANCE

Organization: Corporate Finance

Schedule: FULL_TIME

Req ID: 13717