The main responsibility for the Test Consultant position is to support the Clinical Assessment Sales Team, as well as support the Customer Service Team with customer queries.

The Test Consultant will also be responsible for organizing the training department and promoting training activities, ask well as managing the participation in professional conferences.

Main tasks:

• Support the Sales Team in a wide range of sales activities, including promotion of Clinical products, product demos and presentations.

• Answer customer queries (tier 2 & 3), both calls and e-mails.

• Provide in-depth support on products for key customers.

• Organize the training department, as well as promote our trainings.

• Create content related to our products or related themes (for trainings, marketing campaigns, product launches, etc.).

• Conference attendance and organization.

• Offer support to customers with our different digital platforms.

Key relationships:

• Give continuous feedback to the Sales Director.

• Close collaboration with the Customer Service Teams, contributing to improve the customer experience.

• Excellent interpersonal skills, working with other departments to facilitate relationships and improve efficacy.

• Work together with marketing to help creating content for marketing products.

Essential:

• Educated to degree level or equivalent (Psychology or similar).

• Provable knowledge about assessment in Psychology, Education and other related fields.

• Experience using assessment tools in Psychology or related fields.

• Fluent in English and Spanish, both written and spoken.

• Digital proficiency.

• Organization and training skills.

• Experience in Sales and/or Customer service would be a plus.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: SALES

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 13846

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