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Job Information

Pearson General Administrative Executive Support in Milan, Italy

Executive Assistant to Divisional President

About Pearson

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working toward a common purpose – to help everyone achieve their potential through learning. We do that by providing high-quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com

About the role

We are looking for a full time Executive Assistant to provide onsite and remote support to our Divisional President at English Language Learning. Working alongside senior leaders at a global company, you will gain access to every facet of a high functioning ELL leadership team.

Responsibilities

  • Manage the inbox and timeliness of responses to internal and external queries and communications, often handling highly sensitive and confidential information with absolute discretion

  • Manage a complex business calendar. Proactively manage changes without consultation whilst resolving issues and conflicts

  • Coordinate and plan global trips by arranging appropriate travel, visas, agendas and necessary contacts. Executing all travel arrangements in line with global company policies

  • Schedule and manage team meetings - create agendas, take minutes and follow up on action items

  • Form strong relationships with members of the executive team, wider function and fellow assistants

  • Work closely and effectively with external stakeholders including Board Members and professional bodies where required

  • Run the ELL Officer’s office by onboarding new joiners, completing expense claims, budgetary information and requisitions in a timely manner.

  • Ensure team management basics are in place - role profiles, quarterly feedback sessions, training requirements etc

  • Coordinate and execute global events, town halls and ELL roadshows

  • Coordination of communications requirements supporting strategic communications lead

  • Create and maintain an excellent team environment by living and breathing our Values (We ask What If; We ask Why; We earn Trust; We Deliver Quality; We Mark Our Mark) and ensuring the needs are met of not only the CFO but her wider team.

About you

Experience:

  • Experience of supporting a senior executive, within a fast-paced, global organization.

  • Excellent computer literacy/competence; skills in Microsoft Office including e-mail systems, MS Teams, PowerPoint and Excel

  • High level of accuracy and attention to detail

  • Strong interpersonal skills including the ability to develop effective working relationships and work as part of a team

  • Good organisational, prioritisation and decision-making skills

  • Proven ability to show tact, diplomacy and understanding and work with extremely confidential material.

  • High level of criteria to prioritize meetings and trips while being proactive finding solutions or giving answer to every request.

Skills and attributes:

  • Proactivity : A self-starter with ability to work independently, anticipate needs and make sound decisions with minimal direction

  • Prioritization: Highly organized able to prioritize effectively with minimal supervision

  • Resilience: Ability to think on feet and to react quickly to problems and solve them

  • Super-connector: Strategic thinker who can make connections across the business, internally and externally to pre-empt CFO requirements

  • Communication: Excellent communication and influencing skills, able to liaise effectively at all levels of the organization

  • Discretion : Excellent discretion and judgement including managing highly sensitive and confidential information

  • Coordination : Experience coordinating and executing in-person and virtual events via Teams / Zoom

  • Flexibility : Ability to manage a variety of activities, tasks, time zones and cultures.

Your rewards & benefits

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families, too.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: OFFICE SUPPORT

Organization: English Language Learning

Schedule: FULL_TIME

Req ID: 14306

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