At Pearson, we are the world’s digital learning company with more than 24,000 employees operating in 70 countries. We lead the education technology industry in design, service, and innovation. We are committed to bringing life to a lifetime of learning and to our talented team who make it all possible. By creating effective, engaging solutions, we provide boundless opportunities for learners at every stage of their journey around the world. We achieve this through cutting-edge technology, uncompromising service, and high-quality products that are engaging and easy to use.

We are seeking a data analyst to join our digital consumer products team who can turn data into insights and action and ensure the quality and ease of use of our product engagement data. This is an opportunity to have significant, direct impact on the success of market-leading products and on countless people all over the world that seek to enrich their lives through the power of learning.

We are looking for strong critical thinking skills, the ability to navigate various data environments, hands-on technical ability in data, and a drive to understand our business. The successful candidate will be a thought partner to our analysts, product managers, and engineers and will assist them in understanding and improving our data while gaining necessary insights into consumers and our products. This individual will dig into instrumentation (native eventing and Google Tag Manager) and raw and processed data (backend DBs, Google Cloud Platform/BigQuery, and Snowflake), transform information into visualizations using Tableau, R, Excel, etc., and oversee and execute data quality and governance standards, processes, and tools. The role involves close interaction with product management, data analysts, data warehouse developers, data architects, and software development teams to drive toward consumer and business insights. Strong communication and interpersonal skills are critical.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

What You'll Do

• Lead the creation of reporting requirements, work to track back on the data that is required for reporting, coordinate technology teams to deliver that data, and create the subsequent dashboards to monitor product health and surface leading and lagging indicators (typically in Tableau).

• Leverage data to understand the product performance and to identify improvement opportunities and help cross-functional product teams to understand the same.

• Partner with product, engineering and experience design colleagues to develop & validate creative solutions to customer & business problems that create significant impact.

• Drive clarity and solve ambiguous problems using data-driven approaches.

• Help create and maintain the plan, schedules, and other documentation required to effectively manage deliverables. Contribute to Pearson data quality through documentation, process, monitoring, and governance.

• Support fellow data analysts and data scientists to solve data problems, solve customer and product problems with data, govern quality data, and connect data problems with technical solutions.

• Ensure the quality and ease of use of data in the Pearson data warehouses allowing the business to move rapidly with insight

• Create, manage, and execute processes to ensure data quality during data requirements creation and instrumentation implementation

• Identify, implement, and use low-cost and no-cost tools and automations to support the efficient deployment of data quality processes

• Triage data quality issues in instrumentation and data warehousing

• Apply rigor to documentation, quality assurance, triage, monitoring, data dictionary, data cataloging, and data ROI and KPI tracking

Expected Results:

• Analysis and insights delivered across features and products

• Smart, intuitive data/insight tools that promote data-driven decision making

• Increased efficiency and accuracy of instrumentation implementation and data analysis

• Strong collaborative relationships with our internal stakeholders

• A collaborative culture of problem solving focused on data quality to drive efficiency

Qualifications

• Proficient at making complex data concepts understandable with all levels of product teams and engineering teams

• Persistence in creative problem solving, organization, process creation, and time management. Ability to manage multiple requests at the same time with different groups and different due dates.

• Experience in data visualization design and development

• Ability to write and create data visualizations, such as with Tableau

• Experience with Tableau, Google Big Query, Snowflake, Google Tag Manager, Jira, Confluence

• Experience with and understanding of product interaction data/telemetry/clickstream data and related analytics

• Understanding of technical instrumentation methodologies for native eventing implementation and Google Tag Manager

• Understanding of data quality methodologies and best practices for instrumentation intake, data dictionaries, data cataloging, governance, and quality assurance and monitoring

• Experience working very closely with cross-functional product teams and building strong relationships

As required by Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado and New York City. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. As required by the Colorado and New York City laws, the pay range for this position is as follows:

Minimum full-time salary range is between $120,000.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: Direct to Consumer

Schedule: FULL_TIME

Req ID: 14170