Pearson

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people learn whatever, wherever and however they choose.

Role Overview

The Manual Software Tester, Senior Analyst will coordinate the test plan execution on pre-release versions of software to detect and record product defects and maintain a fluid communication with a global Product team. The Employee will assess software quality through manual testing and propose paths for automated testing. They will be responsible for finding and reporting bugs and glitches and collaborate with Software Developers to improve product performance.

In this role, you should have a keen eye for detail and excellent communication skills. The Manual Software Tester, Senior Analyst will have a strong understanding of the software development process and software testing methodologies and tools on both iOS and Android platforms.

The Employee will report to the Head of Engineering and operate as part of the Technology team, unless the Employer determines otherwise.

Responsibilities

• Execute all levels of manual testing (including usability, performance, compatibility, integration, system and regression) and provide improvements for the overall manual testing process for the Mondly by Pearson mobile apps.

• Test complex features connected to major releases and coordinate with the development team to ensure on-time feature launch.

• Conduct tests before and after production deployment and consult with the development teams on necessary actions to improve the apps quality and solve issues/errors/defects. Identify and inform of potential risks for the project and collaborate on issues discussion and prioritization.

• Develop and maintain test plans and other documentation. Ensure that all bugs are written according to our best practices and are correctly actioned. Develop new practices to improve the overall results.

• Verify and validate bug fixes and enhancements before they are released into production.

• Track the reported issues/errors/defects and the corresponding corrective actions.

• Design and develop new test plans, test scenarios and test cases based on software and user experience requirements for software usability and product quality.

• Analyze software testing results and prepare daily reports, weekly status reports, test cases, test plans, bug tracking reports, final release certification report, RTM checklists.

• Evaluate product code according to specifications.

• Prioritize difficult to diagnose defects/ issues/ anomalies and provide insights to the development teams for how to reproduce user steps and reach the expected results.

• Collaborate with the iOS and Android development teams in creating the basis for the automation test strategy for mobile apps.

• Implement efficient workflows and procedures for testing from creating logs for every defect to tracking the actions taken in each testing phase.

• Review and analyze system specifications.

• Work with cross-functional teams to ensure quality throughout the software development lifecycle.

• Work independently on medium to high complexity tasks and offer guidelines for less senior colleagues in writing and executing efficient test cases.

• Prioritize and estimate tasks efficiently, ensuring that scheduled launches happen according to planning. Help more junior team members with their time estimations if needed.

• Promote a culture of partnership, teamwork, innovation and diversity, equity, and inclusion.

• Participate and champion a highly collaborative, customer-centric, data-driven culture that challenges norms with a bias to action; support diversity & inclusiveness of thoughts, experiences, and approaches to solve challenges.

• Duly observe all applicable health and safety laws and regulations.

Qualifications & Skills

• Degree (or equivalent) preferred or an equivalent combination of education and successful work experience.

• At least 5 years of experience in mobile manual testing on both iOS and Android platforms

• Experience with bug reporting and testing & project management tools like GitLab and Teamwork

• A proven track record of success working with Agile frameworks and regression testing

• Ability to understand code structures, code naming conventions and basic code requirements

• Experience in project management is a plus

• Working knowledge of test management software (e.g. qTest, Zephyr)

• Ability to troubleshoot errors and create clear, concise and comprehensive test reports and recommendations

• Knowledge of automation testing principles

• Excellent communication skills

• Great attention to detail

• Analytical mind and problem-solving aptitude

• Strong organizational skills

• Relationship management skills and the ability to use them to drive value both within and externally

• Robust decision making - based on evidence and data

• Ability to work independently in a team environment

• Experience of working and thriving in a global matrix organization is a plus

• Excellent verbal and written communication skills in English, including the ability to communicate technical concepts to non-technical stakeholders

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: English Language Learning

Schedule: FULL_TIME

Req ID: 14303

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