Do you want to make an impact on the lives of thousands of learners?

As an Assessment Leader, you will own the end-to-end delivery of assessments for your portfolio of qualifications. Reporting to the Head of Subject and working as part of a wider team that includes product management, marketing, and sales, you will play a key role in delivering a professional and customer-focused service.

Contract: 6-month Fixed-term contracts available. Full-time, 37.5 hours per week.

Role location: This is a hybrid role allowing for remote work as well as office presence in Manchester at least 2 days per week. Occasional travel to our London office may be required.

KEY ACCOUNTABILITIES:

• Lead a subject area to ensure question papers are engaging, inclusive, and relevant.

• Ensure accurate and timely marking, and set grade boundaries.

• Engage in long-term projects to improve your portfolio and meet customer needs.

• Ensure the quality of all assessment materials through continuous improvement.

• Analyze and interpret assessment data for comparability and consistency.

• Oversee question paper/assessment material production and sign-off to meet deadlines.

• Focus on providing the best-in-class customer experience, support, engagement, insight, and retention.

• Provide customer-friendly support to help customers understand the assessment processes.

• Support assessment initiatives such as digital assessments, mock services, etc.

• Quality monitor examiners and their marking of examinations.

• Ensure timely escalations to the Head of Subject on adherence to schedules or regulatory matters.

• Adhere to regulatory and internal procedures at all stages, maintaining high documentation standards.

• Identify efficiencies and quality enhancements in processes.

• Work collaboratively within your subject team and across the wider Assessment team.

• Motivate, lead, and manage a team of senior examiners.

• Manage your training and seek advice and support from the Head of Subject.

WHAT WE ARE LOOKING FOR:

We welcome applications from any background.

Assessment Leaders may also have a range of experience in assessment roles, such as a teacher or departmental lead in a school or college, or another role in the education sector.

Ideally, you will have previous experience in a customer-facing role, a subject specialism, and/or experience with assessment materials and processes within a regulated framework.

As a highly motivated individual, you’ll have the aptitude to prioritize and manage your workload effectively, ensuring crucial tasks are managed within tight, immovable deadlines. You should be able to problem-solve, react positively to change, and be an effective communicator, influencing others while working collaboratively with key stakeholders.

Other challenges include:

• Maintaining attention to detail even with repetitive tasks.

• Adapting to the challenges of each qualification.

• Adapting to different IT systems.

• Supporting Assessment Associates in their use of new technologies.

• Influencing and working closely with Assessment Associates and internal stakeholders.

• Simultaneously managing tasks for multiple examination series.

Your Reward & Benefits:

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We understand that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams and their families too. There is a range of options, too many to list here, but when you join our Pearson family, you can look forward to:

• A starting holiday of 25 days plus UK public holidays, and you’ll earn 1 additional day’s holiday per year you work with us.

• A generous pension scheme where we match and double what you contribute.

• Maternity, paternity, and family care leave, as well as flexible work policies.

• Stock/share purchase options.

• Healthcare and dental plans, and an employee well-being assistance program for you and your family to help balance work, family, and personal life.

• Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PRODUCT MANAGEMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 14424

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