Production & Digital Studio

Job Description – Content Producer

Pearson

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Job Title

Content Producer (C1)

Team

Business & Economics and IT/MIS — Production & Digital Studio 

Role Description

The Producer for the IT/MIS team will manage the creation of digital as well as print courseware products (or components) for the assigned area(s). For assigned products, the Producer work with product teams as well as vendors/partners to define the needs and specifications of content and course design (within common program standards). The Producer will work with stakeholders to develop an understanding of the product strategy for addressing customer feedback and market needs. The Producer will lead products through the production pathway/workflows managing resources, schedules and budgets for all assigned products to ensure that project goals, milestones, and deliverables are met on time and on budget.

Key Responsibility Areas

Planning/Strategizing

Take ownership of the product and help establish content plan, size and scope courseware components based on specifications of product team utilizing established workflows and best practices.

Work with authors or other subject matter experts, remediate different issues, and resolve editorial questions during content creation and production as needed. May review text, covers during production as needed.

Work with the Product Management team to prepare the P&L for each courseware program or components. Update different Pearson platforms and feed data to different databases as needed.

Take responsibility to work on process improvements and facilitate our transition to newer technology platforms.

Communicating

Be the main point of contact for the assigned projects and be in continuous and transparent communication with all internal and external stakeholder teams, through meeting, reports, trackers etc.

Manage relationships with multiple vendors, actively monitoring for quality compliance and adherence to schedule, budget, and technical specifications. Obtain bids, negotiate contracts, create purchase orders and ensure timely payment of invoices.

Manage customer support issues. Assist with remediating content and accessibility issues in MyLabs, eTexts, videos, animations/simulations, PowerPoint lectures and other media assets.

Scheduling

Manage, update, and track multiple schedules including project-specific templates and overview summary trackers for the business units. Identify problem areas before they impact the project and coordinate corrective actions.

Be accountable for the final quality of the project in terms of Q&A, budget, schedule, delivery and quality specifications and release.

Qualifications

Desired Skillset

Ability to work independently and thrive in an environment of continual change;

Exhibits ownership and accountability for assigned projects and any undertaking; ability to proactively assess and mitigate risk, and actively poses solutions to problems;

Excellent project management skills, including the ability to multi-task and effectively balance short-term and long-term priorities;

Diligent attention to detail;

Ability to facilitate communication, build consensus among team members, and make decisions confidently;

Ability to balance thinking with action; able to redefine problems when working in ambiguity and creating innovative solutions;

Exhibits curiosity, flexibility, and learning agility to discover and understand market and customer requirements;

A drive and willingness to learn by exploring the learning tools such as videos, documentation, and understanding the different systems.

Formal education or equivalent

Strong academic grounding – Bachelor’s degree (with Hons.) required; Master’s degree or diploma desirable

Project Management certification, PMP (PMI), or equivalent desirable

Minimum of 6–8 years job experience required, preferably in higher education academic publishing (editorial, digital strategy, end to end project management).

Digital content/product management experience preferred.

Technical/Software skills

Expertise in MS Office suite

Knowledge in HTML and basic coding desirable

Basic skills for JIRA

Adobe skills desirable

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PRODUCT MANAGEMENT

Organization: Higher Education

Schedule: FULL_TIME

Req ID: 14129